Answer more calls while
keeping your agents happy and delighting customers
Answer more calls while
keeping your agents happy and delighting customers
Answer more calls while keeping your agents happy and delighting customers
Answer more calls while
keeping your agents happy and delighting customers
Combine Echo with your existing knowledge base and CRM systems to give your agents super powers when supporting customer queries.
Combine Echo with your existing knowledge base and CRM systems to give your agents super powers when supporting customer queries.
Combine Echo with your existing knowledge base and CRM systems to give your agents super powers when supporting customer queries.
Combine Echo with your existing knowledge base and CRM systems to give your agents super powers when supporting customer queries.
+40%
agent retention
+40%
agent retention
+40%
agent retention
3X
faster training and development
3X
faster training and development
3X
faster training
3X
faster training and development
+14%
agent productivity
+14%
agent productivity
+14%
agent productivity
-25%
supervisor escalation
-25%
supervisor escalation
-25%
supervisor escalation
*Generative AI at Work, National Bureau of Economic Research 2023
AGENT ASSIST
AGENT ASSIST
AGENT ASSIST
Support your agents with real-time guidance
Support your agents with real-time guidance
Support your agents with real-time guidance
Support your agents with real-time guidance
Give your agents the confidence to answer any query by surfacing all the resources they need during their calls.
Give your agents the confidence to answer any query by surfacing all the resources they need during their calls.
Give your agents the confidence to answer any query by surfacing all the resources they need during their calls.
Seamless searching
Contextual recommendations
Perfect for training
AUTO REPORTS
AUTO REPORTS
AUTO REPORTS
Automate after-call work with one click
Automate after-call work with one click
Automate after-call work with one click
Automate after-call work with one click
Echo generates live transcriptions and summarises the entire call, speeding up call turnaround and allowing agents to do what they are best at.
Echo generates live transcriptions and summarises the entire call, speeding up call turnaround and allowing agents to do what they are best at.
Echo generates live transcriptions and summarises the entire call, speeding up call turnaround and allowing agents to do what they are best at.
Increase agent efficiency
Gain in-depth insights
Increase agent efficiency
Optimised for quality assurance
Gain in-depth insights
Solutions
Solutions
Solutions
Solutions
Equipping agents with essential tools for seamless support.
Equipping agents with essential tools for seamless support.
Equipping agents with essential tools for seamless support.
Sales
Sales
Sales
Sales
Boost revenue by transforming your support agents into effective sales reps with real-time upsell prompts.
Boost revenue by transforming your support agents into effective sales reps with real-time upsell prompts.
Boost revenue by transforming your support agents into effective sales reps with real-time upsell prompts.
Training
Training
Training
Training
Increase agent confidence and speed up query resolutions by consolidating all resources in one accessible place.
Increase agent confidence and speed up query resolutions by consolidating all resources in one accessible place.
Increase agent confidence and speed up query resolutions by consolidating all resources in one accessible place.
Quality Assurance
Quality Assurance
Quality Assurance
Post-call Reports
Optimise QA with AI. Get immediate insights into all your calls to measure and improve performance.
Optimise QA with AI. Get immediate insights into all your calls to measure and improve performance.
Optimise QA with AI. Get immediate insights into all your calls to measure and improve performance.
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
Connects to your existing systems
Connects to your existing systems
Connects to your existing systems
Connects to your existing systems
Echo seamlessly integrates into your existing CRM, knowledge base, and other software, without needing to replace anything.
Echo seamlessly integrates into your existing CRM, knowledge base, and other software, without needing to replace anything.
Echo seamlessly integrates into your existing CRM, knowledge base, and other software, without needing to replace anything.
Echo seamlessly integrates into your existing CRM, knowledge base, and other software, without needing to replace anything.
FAQ's
FAQ's
FAQ's
FAQ's
How does Echo connect to my existing calling solution?
How does Echo provide answers relevant to my company?
What is the pricing?
Is our data safe?
Which languages are available?
How does Echo connect to my existing calling solution?
How does Echo provide answers relevant to my company?
What is the pricing?
Is our data safe?
Which languages are available?
How does Echo connect to my existing calling solution?
How does Echo provide answers relevant to my company?
What is the pricing?
Is our data safe?
Which languages are available?
Can't find an answer? Reach out.
Can't find an answer? Reach out.
Can't find an answer? Reach out.
Ready to jump in?
Ready to jump in?
Ready to jump in?
Ready to jump in?
Book a demo where we'll show you how to integrate Echo into your ecosystem.
Book a demo where we'll show you how to integrate Echo into your ecosystem.
Book a demo where we'll show you how to integrate Echo into your ecosystem.
Empowering agents to answer every call with confidence.
Copyright © 2024 All Rights Reserved by Ask Echo LTD
Empowering agents to answer every call with confidence.
Copyright © 2024 All Rights Reserved by Ask Echo LTD
Empowering agents to answer every call with confidence.
Copyright © 2024 All Rights Reserved by Ask Echo LTD
Empowering agents to answer every call with confidence.
Copyright © 2024 All Rights Reserved by Ask Echo LTD